Effective Date: 6 September 2025
- Introduction
This Privacy Policy describes how Wazad (hereinafter "we," "us," or "our"), a B2B e-commerce application owned by SBTC group, collects, uses, and shares information of businesses and their representatives who use our platform, in compliance with the Kingdom of Saudi Arabia Personal Data Protection Law (PDPL).
- Information We Collect
We collect the following types of information:
- Business Contact Information: Names, job titles, email addresses, phone numbers, and business addresses of representatives of businesses using our platform.
- Business Information: Company name, industry, size, and other relevant details about the businesses using our platform.
- Transactional Information: Purchase history, order details, payment information (handled securely through our payment processors), and other transaction-related data.
- Usage Data: Information about how businesses and their representatives use our platform, including login activity, pages visited, and features used.
- Device Information: IP addresses, browser type, operating system, and device identifiers.
- How We Use Your Information
We use the collected information for the following purposes:
- Providing and Improving Our Services: To operate our platform, process transactions, personalize user experience, and improve our services.
- Communication: To communicate with businesses and their representatives regarding orders, support inquiries, updates, and marketing communications.
- Analytics: To analyze usage patterns, track performance, and generate insights to improve our platform.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including the KSA PDPL.
We may share information with the following categories of recipients:
- Service Providers: Third-party vendors who provide services such as payment processing, data analytics, email marketing, and customer support.
- Business Partners: Partners who offer complementary products or services to our users.
- Legal Authorities: When required by law or legal process.